top of page

Refund Policy

A legal disclaimer

Refund Policy

Last updated: 28/04/2026

 

This Refund Policy outlines the terms under which AgriMarine Ltd may offer refunds for services provided.

By using our services, you agree to the terms set out below.

1. Services Overview

AgriMarine Ltd provides on-site and workshop-based services including (but not limited to):

  • Machinery diagnostics and fault finding

  • Repairs and maintenance

  • Hydraulic hose replacement

  • Marine and agricultural equipment servicing

Due to the nature of these services, refunds are handled on a case-by-case basis.

2. Deposits

  • Deposits may be required for certain jobs, parts, or bookings

  • Deposits are non-refundable once parts have been ordered or work has been scheduled

  • If a booking is cancelled before any costs are incurred, a refund may be considered

3. Completed Work

  • Once work has been completed and approved, refunds are generally not provided

  • If you believe work has not been carried out to a reasonable standard, you must notify us within 7 days of completion

We will assess the issue and may offer:

  • A re-visit to correct the problem

  • A partial refund (where appropriate)

4. Parts and Materials

  • Any parts supplied and fitted are non-refundable unless faulty

  • Faulty parts may be covered under manufacturer warranty

  • We will assist in processing warranty claims where applicable

5. Cancellations

  • Cancellations must be made as early as possible

  • Late cancellations or missed appointments may incur a charge

  • Refunds will not be issued for time already allocated or travel undertaken

6. Call-Out Fees

  • Call-out fees cover travel time and initial assessment

  • These fees are non-refundable, even if no repair is carried out

7. Exceptional Circumstances

Refunds may be considered in exceptional situations at our discretion, including:

  • Service unable to be completed due to unforeseen circumstances

  • Errors directly caused by AgriMarine Ltd

8. How to Request a Refund

To request a refund, please contact us with:

  • Your name and contact details

  • Details of the service provided

  • Reason for your request

Contact:

AgriMarine Ltd
Email: agrimarineltd@gmail.com
Phone: 07540096698
Website: www.agrimarineltd.co.uk

9. Processing Refunds

  • Approved refunds will be processed within 5–10 working days

  • Refunds will be issued using the original payment method where possible

10. Changes to This Policy

We may update this Refund Policy at any time. Any changes will be posted on this page.

bottom of page